What it costs.
All prices plus VAT. Members' pay is included in every price.
| Service | What you get | Price |
|---|---|---|
| Panel check | How many people like your patients or users we hold, and their breakdown. Same day. | Free |
| Scorecard | Ten questions: was your material shaped by patients, which ones, and what changed. | Free |
| Pilot | One document or product. Three short surveys to 150 matched members, and a report. | £7,500 |
| Full involvement | A whole clinical trial plan and its materials, or a whole product. On-screen reviews by 40 members, two surveys to 300 members, and the full report mapped to your documents. | From £25,000 |
| Per session | Matched participants into your own testing tools, interviews or a consultancy's usability study, screened to your criteria, with a replacement for any no-show. | £120 per completed session |
| One document | One document in front of ten matched members, and a short report. For NIHR applicants' involvement and inclusion sections, and for NHS teams' equality impact assessments. | £500 |
| Advisory add-on | Members on your advisory or steering group for a year, as named contributors, paid at NIHR rates. | Members' pay at NIHR rates, plus £1,500 coordination per member |
Full involvement starts at £25,000 for one clinical trial plan or one product. We'll quote a fixed price before anything starts, based on how many documents, members and questions you need. Video diaries, voice notes and interviews can be added to any piece of work and are priced in your quote. Programmes across several clinical trials or products, and annual arrangements, are quoted on request.
What members are paid
About £2,250 of a £7,500 pilot goes to members. About £4,100 of a £25,000 piece of work. Between 15p and 30p of every £1 you spend reaches the people who did the work. Members are paid £27.50 an hour, the NIHR rate, for the time each task takes. See the full rate card.
What the pilot leads to
The pilot price and the price of the next step are agreed before the pilot starts, so there are no surprises. The next step is optional.