About
Unwritten Health
The missing voices in healthcare data
Many people are talked about. Few are truly listened to. Unwritten Health exists to change that. We help organisations listen properly and use what they hear to improve care.
Sign Up to Unwritten DispatchesThe problem we are solving
Healthcare uses a lot of data. But much of real life is missing. Numbers can tell you what happened. They do not explain why it happened. They do not show fear, trust, money worries, language barriers, or daily struggles. When these experiences are missing, decisions are made without fully understanding the people they affect.
more detailIntroducing
the Equity Engine
Equity Engine is our platform. It helps organisations understand people’s experiences and use that knowledge to make better choices. It is built to support action, not just reports.
What the platform does
- 01
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Listening to communities
People share their experiences in safe and respectful ways.
- 02
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Finding patterns
Common issues and barriers are identified across many voices.
- 03
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Clear dashboards
Insights are shown in simple, easy-to-read views
- 04
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Helpful summaries
Information is shared in ways that support real decisions.
Who this helps
NHS Trusts
Find where people are being left out and why.
01
Public health teams
Design programmes people actually use.
02
Pharmaceutical market access and HEOR teams
Strengthen evidence by understanding real patient experience, unmet need, and barriers to access.
03
Biotech market access teams
Support value stories and access decisions with lived experience data.
04
Universities and researchers
Include real experience alongside research data.
05
What makes us different
We do not guess what people think. We do not take data without permission. We do not treat stories as numbers. People choose to share. We listen carefully. We use insight responsibly
community
insight surveys
Our platform doesn’t scrape public data, it learns from lived experiences collected through ethical, consent‑driven engagement with diverse communities.
custom
data dashboards
Our platform doesn’t scrape public data, it learns from lived experiences collected through ethical, consent‑driven engagement with diverse communities.
experience
sentiment tracking
Our platform doesn’t scrape public data, it learns from lived experiences collected through ethical, consent‑driven engagement with diverse communities.
How it works
People share experiences
Through surveys, interviews, or diaries
Insights are identified
Patterns and themes are found.
Information is shown clearly
So teams can understand it easily.
Action is taken
To improve services and outcomes
Healthcare works best when people are heard.
Unwritten Health helps make that happen.
Book a Demo
Delivering Meaningful Impact
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02 May 2025
Inclusion as Clinical Infrastructure: How to Build a Data Layer That De‑Risks Trial Design
If you spend your days worrying about clinical trial timelines, you already know the statistic by heart: most studies miss their original enrolment targets, and many end up needing protocol amendments just to get over the line. What is still less widely acknowledged is that this is not random bad luck. In trial after trial, the same pattern shows up: the protocol was designed without a clear picture of whether the people who carry the highest burden of disease could realistically take part, or would want to
Learn MOre
02 May 2025
Using Lived-Experience Data to De-Risk Protocols Before You Lock the Design
Clinical development teams talk a lot about patient centricity. In practice, patient input still arrives late, in small quantities, and in formats that are hard to use. A handful of quotes from an advisory board, a quickly convened focus group, a few slides summarising survey results. These fragments might shape a line in the informed consent form or tweak a recruitment flyer, but they rarely change the core design of a protocol.
Learn MOre
02 May 2025
Portfolio‑Level Moves That Make Trials More Representative
Most conversations about clinical trial diversity happen study by study. A protocol struggles to recruit, a post‑hoc review reveals under‑representation in key subgroups, or a particular trial draws public or regulatory criticism. Teams rally, fix what they can, and move on. The next study repeats many of the same mistakes.
Learn MOre